Open Access Plus and PPO plans
Most people with Cigna in New York get it through work. Two of Cigna's most common employer plans are Open Access Plus, often shortened to OAP, and PPO plans. According to Cigna's Open Access Plus page and its ID card guide, they work in similar ways:
- No referrals. You can see in-network specialists without a referral.
- A primary care provider is encouraged, not required. Cigna recommends choosing one to help coordinate your care.
- Out-of-network care costs more. Both cover some out-of-network care at a higher cost. The exception is Open Access Plus In-Network, which covers out-of-network care only in emergencies.
Some services may still need prior authorization, which means the plan has to approve them first.
Other Cigna plans
Some employers offer narrower network plans. Morningside is in network with LocalPlus and LocalPlus One. According to Cigna, LocalPlus plans don't require referrals, but they use a smaller network, so check Cigna's directory for your specific network before booking.
Morningside is also in network with Cigna's Network and Network POS plans, including Seamless – Metro New York. These work differently. According to Cigna's ID card guide, they ask you to choose an in-network primary care provider and get referrals to see specialists, except for OB-GYN care.
Cigna doesn't sell individual medical plans in New York for 2026. Its 2026 coverage map lists 11 other states, and Cigna says it will stop offering individual medical plans everywhere in 2027. So Cigna members here typically have coverage through work.
Cigna Medicare is now HealthSpring
Health Care Service Corporation (HCSC) completed its purchase of Cigna's Medicare business on March 19, 2025. On January 1, 2026, those plans took the name HealthSpring, and members were sent new ID cards with the new name.
Morningside is in network with HealthSpring. Rules for referrals and costs depend on your plan, so check your plan documents or call the number on your card. To compare Medicare plans, visit Medicare.gov or call 1-800-MEDICARE.
Same-day and telehealth visits
New and returning patients can book same-day visits whenever we're open. We treat sudden illnesses and minor injuries, and we offer labs and ultrasound at our office. You can also see a clinician by telehealth.
Care you can get with Cigna
- Same-day care: sore throats, urinary tract infections, rashes, minor injuries, and more.
- Primary care: annual physicals, preventive screenings, vaccines, and care for ongoing conditions like diabetes and high blood pressure.
- Rheumatology: arthritis, lupus, gout, and autoimmune conditions.
- Women's health: well-woman visits and birth control, including IUDs and implants.
- Pediatrics: care for infants, children, and teens.
Where to find us
Our office is a short walk from the 116th St subway.
Service areas: Upper Manhattan, including Harlem, Morningside Heights, Washington Heights, and Inwood; the Upper East Side above 90th Street; and the South Bronx. Spanish translation is available.
How to book with Cigna
- Check your plan. Your member ID card shows your plan name. Call the number on the back if you're not sure whether you need a referral.
- Book your visit. Book online for an in-person, telehealth, or same-day appointment.
- Bring your card. Bring your Cigna or HealthSpring member ID card, a list of your medications, and any recent test results.